Privacy Policy
This privacy policy stipulates the obligations of KIWI FURNITURE (HK) LIMITED. (hereinafter referred to as “KIWI FURNITURE (HK)”, “LIMITED”, “us”, “us” or “our”) under the Personal Data (Privacy) Ordinance (the “Regulations”) And policy. ). By visiting our website, we believe that the customer agrees to the policies and practices described in this privacy policy as amended from time to time.
1.Data Collection
To continuously improve our products and services and further understand the needs of customers, we may ask customers to provide us with their data, contact information and other relevant information. If your data is incomplete or incorrect, we may not be able to provide you or continue to provide our services.
We voluntarily collect personal data from website visitors. Personal data may include name, address, phone number, mobile phone number, fax number, email, and any other information submitted by the customer. When we invite you to provide personal data to promote our products and services, the collected personal data is only used for the purpose specified by us on the relevant web page, and other purposes that may be reached between you and us or required by law from time to time:
•Internal research and analysis; • Daily operation of our services; • Handling of customer complaints and inquiries; • Invite customers to participate in promotional activities, Market research and surveys and other marketing activities; • Provide and promote our products and services; •Prevent or detect crime; • Disclosure required by law; • Matters directly related to it.
2. Use of Personal Data
The customer’s personal data will be kept confidential. We will not sell the customer’s personal data to any other third parties, but we can provide this information to:
• Any agent, contractor or third-party service provider who provides our company with services related to the following
Our business operations;
• Any agent authorized by our company to process customer personal data;
• Our company’s auditors, consultants or legal counsel;
•Media (related to handling customer complaints and inquiries in some cases);
• Anyone who is responsible for confidentiality to our company.
3. Direct Marketing
After obtaining your consent, we intend to use your personal data (including name, address, phone number, mobile phone number, fax number and email) for direct marketing purposes through mail, email, telephone, fax or SMS. The following aspects are involved:
• Products and services related to electrical appliances, household products and lighting products that we provide and/or provide;
• Our events, offers, news and redemptions;
• Our membership plan;
We may transfer and disclose your personal data to the transferee or transferee mentioned in item 2 above.
If you do not want us to use your personal data for direct marketing and/or transfer your personal data as described above, you can notify our customer service specialist info@hkkiwi.com to exercise the right to opt-out by the following methods. “Unsubscribe” as the subject of the email.
4. Data Security
Our company will securely maintain your personal data in our system. Only authorized personnel with appropriate training are allowed to access such personal data. We will also ensure that our employees comply with the strictest security and confidentiality standards.
5. “Cookies”
“Cookies” are small computer files stored in the user’s web browser and used to store information about the user’s browsing preferences and history while browsing the website. It can help users browse the website effectively and enhance usability or website flow. When we revisit our website, “cookies” may be used for part of our website to help you save time when logging in again, but they will not be used to collect personally identifiable information. By browsing our website, you agree to the use of “Cookies” in accordance with our policy. If you do not agree, you can disable “Cookies”, but you may not be able to access all parts of our website. If there is any inconsistency or conflict between the English version and the Chinese version of this disclaimer, the English version shall prevail.